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Children's Ministry

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Keith Osborne
Keith Osborne

Faulting Module Name Mshtml.dll Windows 7

Faulting application name: App.exe, version:, time stamp: 0xc1951572 Faulting module name: MSHTML.dll, version: 11.0.18362.1977, time stamp: 0xe10245fd Exception code: 0xc0000005 Fault offset: 0x00000000001757b2 Faulting process id: 0x3a94 Faulting application start time: 0x01d80bc18ecc93a9

faulting module name mshtml.dll windows 7

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Hi @Feluda123 , Have you recently installed windows update? Here's a related reference about it: KB2962872 mshtml.dll 11.0.9600.17207 APPCRASH 0xc0000005 Besides, hope the following references could be helpful.

WebBrowser control Faulting module name: MSHTML.dll, , Exception code: 0xc0000005 -US/8e41e0e1-9a8c-4955-8c6c-d60f6e5a06d1/c-webbrowser-control-faulting-module-name-mshtmldll-exception-code-0xc0000005?forum=winforms

Fault Module Name: MSHTML.dll, Fault Module Version: 11.0.9600.16432, OS Version: 6.3.9600. -us/windows/forum/all/fault-module-name-mshtmldll-fault-module-version/c46f678e-2a22-46dc-acfc-bac3bce1081e

Hi Oliver,we are suspecting the issue is caused by the mshtml.dll as show below. Would like to book another timeslot with you to have a live call again so that we can give better assessment. sending you an invitation of live meeting.Faulting application name: acad.exe, version:, time stamp: 0x6013cf91Faulting module name: mshtml.dll, version: 11.0.19041.985, time stamp: 0x575a9a89Exception code: 0x80000003Fault offset: 0x0000000000b787d3Faulting process id: 0x1c90Faulting application start time: 0x01d758fd9a1c4d6dFaulting application path: C:\Program Files\Autodesk\AutoCAD 2022\acad.exeFaulting module path: C:\Windows\System32\mshtml.dllReport Id: 300ddd07-1adb-4a73-98af-04dcd64a85af

Windows 10 Enterprise LTSB x64 with Office 2016 x64 running on Horizon View 6.2.0 with agent version All our users and in this case test users login with CAC/Smart Cards, so during the initial agent install we enabled the PCoIP Smart Card install within the base image we will be using. Rolled out a pool of about a dozen machines, had a few users test the Windows 10 image for feedback...they were able to login perfectly fine with their CAC cards, but every user who tried to launch IE 11 or Word crashed instantly for all test users. Below are the Application Error logs, looks like the vmwsci.dll was the faulting module which caused the application to crash. So I tested a new pool without the PCoIP Smart Card software and was then able to launch Word with no issues but IE still have the same fault/crash. Any ideas?

Description Faulting application name: OUTLOOK.EXE, version: 16.0.4229.1024, time stamp: 0x55f00f16 Faulting module name: mso99Lwin32client.dll, version:, time stamp: 0x55f01137 Exception code: 0xc0000005 Fault offset: 0x000000000040adac Faulting process id: 0x177c Faulting application start time: 0x01d0fec1a114c05c Faulting application path: C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE Faulting module path: C:\Program Files\Common Files\Microsoft Shared\Office16\mso99Lwin32client.dll Report Id: dc31ef7a-6ac9-11e5-831e-ed6dbe86aa07 Faulting package full name: Faulting package-relative application ID:

Faulting application crw32.exe, version, time stamp 0x4a365bb5, faulting module mshtml.dll, version 8.0.6001.18999, time stamp 0x4ccfa8d4, exception code 0xc00000fd, fault offset 0x000cd7b3, process id 0x1c8c, application start time 0x01cbb43423702860.


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